Manage notifications and emails for your subscription

Adjust what your subscription sends you

Between payment alerts, due date reminders, and marketing, a subscription can flood your inbox or, conversely, cause you to miss important information. The right setting is somewhere in between, and it's a "set it and forget it" kind of thing.

Two types of messages

A service sends service messages (invoice, payment failure, trial end, terms changes) on one hand, and marketing messages (promotions, new features, suggestions) on the other. The former protect you, the latter can be safely turned off. Account settings generally separate them clearly, into two distinct sections.

Keep the alerts that matter

In the preferences of the subscription area, keep payment, due date, and terms change notifications active. These are what notify you of an upcoming debit or renewal, at a time when you can still act. Turning them off deprives you of a useful safeguard.

Cut the superfluous

Newsletters, promotional follow-ups, content suggestions: these mailings can be deactivated without affecting the service. An unsubscribe link is at the bottom of each marketing email, and a global setting often exists in the account. Less noise in your inbox also means less risk of missing a truly important message.

Security alerts, never to be turned off

Login from a new device, password change, adding a payment method: these alerts signal sensitive activity on the account. Keeping them active allows you to react quickly if someone tries to access it. This is often the first visible sign of a compromised account.

Choose the right channel

Email, SMS, in-app notification: use the channel you actually check. A payment alert via SMS is more likely to be seen than an email lost in a flood of messages. Reserve the most direct channel for critical messages, and leave the rest for email.

When marketing persists

An unsubscribe may take a few days to take effect. If emails continue beyond that, reuse the unsubscribe link, then, as a last resort, the account setting. A mailing that persists despite clear and repeated unsubscription can be reported to the relevant authorities.

Notification is not commitment

Turning off notifications does not cancel anything and does not modify your contract. Conversely, keeping service alerts does not resubscribe you to anything. These are two independent settings: one manages inbox clutter, the other contractual commitment. Confusing them sometimes causes undue hesitation.

Keep contact information up to date

An outdated email address deprives you of important messages without your knowing it. Update the address and number linked to the account, especially if payment alerts pass through them. Critical information sent to an abandoned inbox is equivalent to no information at all.

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